Shipping Policy

Shipping Policy – Rajat Infotech

Effective Date: 25-05-2025

At Rajat Infotech, we are committed to delivering your order accurately, in good condition, and on time. Below is our shipping policy to help you understand how we handle the shipping and delivery of your purchases.

---

1. Shipping Locations

We currently ship across India. If your location is not serviceable, you will be notified during checkout.

---

2. Shipping Charges

Domestic Shipping: Free shipping on orders above ₹1000. For orders below that, a standard shipping charge of ₹[80] applies.

---

3. Order Processing Time

Orders are usually processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next working day.

In case of delays due to unforeseen circumstances, we will inform you via email or SMS.

---

4. Estimated Delivery Time

Domestic orders: 3–7 business days

Delivery times may vary depending on the destination, carrier availability, and weather conditions.

---

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order through our website or directly on the courier partner's site.

---

6. Delays and Issues

We are not responsible for shipping delays caused by courier services, weather conditions, customs clearance or incorrect shipping addresses provided.

---

7. Damaged or Lost Items

If your order is lost or arrives damaged:

Report the issue within 48 hours of delivery.

Send us an email at rajatinfotek@gmail.com with your order number, photos of the item and packaging, and a brief description.

We will investigate and issue a replacement or refund as applicable.

---

8. Contact Us

For any shipping-related queries, please reach out to us at:

Email: rajatinfotek@gmail.com

Phone: +91 8727818248